Scan QR. Multilingual Access to Public Services

Transforming public spaces into gateways for citizen services.

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PHYGITAL AI AGENT

QR-Based Citizen Services

This platform is designed to simplify access to public services in phygital environments. Built for scale, inclusivity, and low-bandwidth conditions, the platform bridges physical public spaces with digital service delivery making essential information accessible through a simple QR scan.

As India accelerates its digital transformation, access to government schemes and services often remains fragmented, complex, and underutilised. We address this through a cost-efficient, phygital platform that enables citizens to discover verified information, understand eligibility, and navigate application processes with ease.

NEXT-GEN AI TECHNLOGY

How the Platform Works

It follows a phased, QR-led engagement model that integrates seamlessly into high-footfall public locations such as government offices, transport hubs, and service centres.

QR-Led Access
Citizens scan a QR code placed in public spaces to access a lightweight, multilingual web experience.

Verified Information
Official and curated content related to government schemes, services, and entitlements.

Guided Assistance
Step-by-step support for discovery, eligibility checks, and application journeys.

Inclusive by Design
Optimised for low data usage, offline access, and regional language support.

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As adoption scales, the platform extends across phygital touchpoints such as public transport, street furniture, public parks and integrates with youth-centric digital ecosystems. Advanced AI-powered assistance including chat, voice, and WhatsApp integration enables real-time, multilingual support for citizen queries.

Impact

Designed to simplify how citizens access public services.
The platform enables inclusive, cost-efficient access to verified information, improving awareness, adoption, and trust in public service delivery.

One-Scan Access to Public Services

Simplifies citizen access to multiple government schemes and services through a single QR scan in public spaces

Higher Awareness & Scheme Adoption

Increases discovery, understanding, and utilisation of verified government programs through phygital led outreach

Inclusive Digital Access

Delivers multilingual, low-bandwidth experiences designed for diverse literacy levels and connectivity conditions

Cost-Efficient Service Delivery

Enables governments and institutions to reach large audiences using existing phygital infrastructure without heavy capex

Guided, Citizen-Centric Journeys

Reduces confusion and drop-offs through step-by-step assistance, eligibility checks, and clear information flows

Modern Public Engagement at Scale

Transforms everyday public spaces into intelligent digital touchpoints, strengthening trust and citizen engagement

One scan. Real access. Real impact.

GoNew App Highlights

QR-first, phygital optimised architecture
Multilingual support, including regional languages
Data-efficient and low-bandwidth performance
Geo-targeted and dynamically updated content
Fast load times across diverse connectivity conditions